- How long does it take for delivery?
All orders within Karachi take from 2-4 working days for delivery, exclusive of Sundays, Public holidays, and/or any miscellaneous strikes etc.
Orders outside Karachi may take 4-8 working days for delivery.
- Do you have return or exchange policy?
We don't have a return policy but we do have an exchange policy.
You must initiate an exchange request within 3 days of receiving your order through email
Please email at Rungemashriq@gmail.com mentioning your order ID, reason of exchange and the items you want to send back.
Once approved, please send the exchange items back at our Karachi warehouse with your original order ID mentioned clearly on top of it. The items should reach us no later than 10 days after your request has been approved.
We’ll issue you a voucher of the scarves amount after inspection that you can use at any of your future purchases.
For an exchange to take place, the item(s) must be in the same condition they were delivered in with all their packaging and/or tag(s) intact. Claim of exchange can be rejected if item(s) are found to be stained, worn, or modified from their original condition when they reach us, in which case the buyer will not be compensated.
Customers are responsible for any courier charges incurred during the exchange process due to change of mind.
- I want my order urgently. Please help.
For urgent orders, please contact on our Whatsapp number +923221835911 mentioning your city, order items and the date you need the order by and we'll let you know if an arrangement can be made.
Please note
For COD orders, it's necessary for you to answer order confirmation call which takes 24 hours after you placed the order and the order is dispatched the next day. If you want to avoid this process, please choose easypaisa/bank transfer as paid orders are processed immediately after payment is received, without calls.
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